{"id":60658,"date":"2025-01-21T19:02:30","date_gmt":"2025-01-21T18:02:30","guid":{"rendered":"https:\/\/pharma-trend.com\/en\/sangoma-and-sphinx-medical-technologies-join-forces-to-transform-healthcare-communication\/"},"modified":"2025-01-21T19:02:30","modified_gmt":"2025-01-21T18:02:30","slug":"sangoma-and-sphinx-medical-technologies-join-forces-to-transform-healthcare-communication","status":"publish","type":"post","link":"https:\/\/pharma-trend.com\/en\/sangoma-and-sphinx-medical-technologies-join-forces-to-transform-healthcare-communication\/","title":{"rendered":"Sangoma and Sphinx Medical Technologies Join Forces to Transform Healthcare Communication"},"content":{"rendered":"
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\nSangoma Reveals a New Patient Relationship Management (PRM) System as Part of Its Communications Platform Strategy to Create Industry-Specific Solutions<\/p>\n

MARKHAM, Ontario–(BUSINESS WIRE)–Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG), a global leader in business communication solutions, has partnered with Sphinx Medical Technologies, an innovator in AI-based healthcare call management systems, to solve a major problem in the healthcare industry: outdated and unreliable phone systems. Together, they\u2019ve introduced a new Patient Relationship Management (PRM) system that makes it easier for doctors\u2019 offices to connect with patients.<\/p>\n

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\nSangoma\u2019s unified communications platform is now integrated with Sphinx Medical\u2019s CallMyDoc\u00ae, an AI-powered Interactive Voice Response (IVR) system that connects calls with patient records, providing instant access to patient information during every call. Tailored to the unique needs of medical practices, the solution integrates with most Electronic Health Records (EHR) systems and is fully HIPAA-compliant, ensuring secure telehealth services.<\/p>\n

\n\u201cBy leveraging CallMyDoc\u00ae\u2019s 20 million patient call history and integrating Sangoma\u2019s business phone systems, we\u2019re transforming the healthcare communication space,\u201d said Charles Salameh, CEO of Sangoma. “I\u2019m excited about this partnership as it highlights Sangoma\u2019s commitment to delivering industry-specific technology solutions, a key pillar of our communications platform strategy.”<\/p>\n

\nThe Sangoma-Sphinx PRM system allows medical practices to offer 24\/7 virtual consultations, provide multilingual support, and automate follow-up care. It drives revenue by improving staff efficiency, increasing patient retention, and creating new revenue streams with targeted marketing for specialized services.<\/p>\n

\nKey Benefits of the Partnership:<\/b><\/p>\n