{"id":62548,"date":"2026-01-27T19:05:59","date_gmt":"2026-01-27T18:05:59","guid":{"rendered":"https:\/\/pharma-trend.com\/en\/wellsky-launches-new-ai-capabilities-to-automate-and-scale-referral-intake\/"},"modified":"2026-01-27T19:05:59","modified_gmt":"2026-01-27T18:05:59","slug":"wellsky-launches-new-ai-capabilities-to-automate-and-scale-referral-intake","status":"publish","type":"post","link":"https:\/\/pharma-trend.com\/en\/wellsky-launches-new-ai-capabilities-to-automate-and-scale-referral-intake\/","title":{"rendered":"WellSky\u00ae Launches New AI Capabilities to Automate and Scale Referral Intake"},"content":{"rendered":"
\n

\nAI-powered workflows embedded in the WellSky Enterprise Referral Manager solution help home health and hospice providers address intake complexity and staffing constraints<\/i><\/p>\n

OVERLAND PARK, Kan.–(BUSINESS WIRE)–Today, WellSky announced new AI-powered referral management workflows aimed at helping home health and hospice providers centralize intake, manage referral complexity, and efficiently process growing volumes of patient referrals, as workforce shortages and incomplete data continue to impact access to post-acute care nationwide.<\/p>\n

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<\/a><\/p>\n

\nHome health and hospice providers are under increasing pressure as demand rises and intake teams struggle to keep pace. WellSky\u2019s newest AI-powered workflows, delivered through the WellSky Enterprise Referral Manager solution, are designed to address these challenges by automating early referral assessment and prioritization. The new capabilities are powered by WellSky SkySense AI\u2122, a suite of AI capabilities built to improve efficiency and decision-making across care delivery.<\/p>\n

\nUsing configurable criteria, the platform assigns each inbound referral a quality score that highlights completeness and alignment with intake requirements. Referrals can then be automatically accepted, declined, or routed for further review, with human oversight embedded throughout the process. AI-powered data extraction then further accelerates intake by summarizing key referral information, such as anticipated services and specialty needs, for clinician review.<\/p>\n

\nHome health providers using the WellSky Enterprise Referral Manager solution are seeing measurable gains across their referral operations. One organization has seen significant year-over-year improvements in multiple areas of its referral process. In one year of using the solution, the home health provider has more than doubled its referral conversion rate from 20.7% to 44.8% as the information needed to make more qualified decisions is now immediately available to intake teams. Further, the organization is now able to process 38% more referrals using existing staff coverage and has successfully shifted clinical resources to patient care.<\/p>\n

\n\u201cEffective referral management is critical to ensuring timely access to care,\u201d said Bill Miller, chairman and chief executive officer at WellSky. \u201cWe\u2019re building platforms like WellSky Enterprise Referral Manager to support the scale and complexity of the largest healthcare providers in the nation. By applying AI to one of the most constrained points in care delivery, we\u2019re helping providers act faster, scale responsibly, and better support patients and clinicians.\u201d<\/p>\n

\nTo learn more about the WellSky Enterprise Referral Manager solution, visit wellsky.com<\/a>.<\/p>\n

\nAbout WellSky\u00ae<\/sup><\/b><\/p>\n

\nWellSky is one of America\u2019s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today\u2019s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites \u2014 including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients\u2019 needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com<\/a>.<\/p>\n

Contacts<\/b> <\/p>\n

\nMedia Contact:<\/b>
Emma Neal
\n
(617) 401-3131
\n
emma.neal@allisonworldwide.com<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

AI-powered workflows embedded in the WellSky Enterprise Referral Manager solution help home health and hospice providers address intake complexity and staffing constraints OVERLAND PARK, Kan.–(BUSINESS WIRE)–Today, WellSky announced new AI-powered referral management workflows aimed at helping home health and hospice providers centralize intake, manage referral complexity, and efficiently process growing volumes of patient referrals, as … [Read more…]<\/a><\/span><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-business","4":"post-62548","6":"format-standard","7":"category-industry"},"yoast_head":"\nWellSky\u00ae Launches New AI Capabilities to Automate and Scale Referral Intake - Pharma Trend<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pharma-trend.com\/en\/wellsky-launches-new-ai-capabilities-to-automate-and-scale-referral-intake\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WellSky\u00ae Launches New AI Capabilities to Automate and Scale Referral Intake - Pharma Trend\" \/>\n<meta property=\"og:description\" content=\"AI-powered workflows embedded in the WellSky Enterprise Referral Manager solution help home health and hospice providers address intake complexity and staffing constraints OVERLAND PARK, Kan.–(BUSINESS WIRE)–Today, WellSky announced new AI-powered referral management workflows aimed at helping home health and hospice providers centralize intake, manage referral complexity, and efficiently process growing volumes of patient referrals, as ... 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