{"id":62555,"date":"2026-01-28T16:06:01","date_gmt":"2026-01-28T15:06:01","guid":{"rendered":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/"},"modified":"2026-01-28T16:06:01","modified_gmt":"2026-01-28T15:06:01","slug":"intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests","status":"publish","type":"post","link":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/","title":{"rendered":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests"},"content":{"rendered":"
\n

\nNew mobile experience is part of Intelas\u2019 TechCONNECT mobile experience, connecting technicians, clinical staff, and hospital leaders on a single platform, helping accelerate issue resolution and improve real-time visibility across medical equipment service<\/i><\/p>\n

MOORESVILLE, N.C.–(BUSINESS WIRE)–Intelas<\/a>, Compass Healthcare\u2019s signature Healthcare Technology Management (HTM) brand, has launched TeamCHAMPS, a new mobile experience designed to simplify medical equipment service and strengthen day-to-day communication.<\/p>\n

<\/a>
<\/a>
<\/a>
<\/a><\/p>\n

\nTeamCHAMPS connects hospital clinicians, administrators, and HTM technicians through a shared, real-time workflow that supports faster request submission, clearer status visibility, and more consistent coordination from request to resolution. This launch reinforces Intelas\u2019 focus on unifying HTM through a connected technology ecosystem that replaces fragmented tools with one streamlined operational experience.<\/p>\n

\n\u201cHTM plays a critical role in the patient experience, and every minute of equipment downtime creates a ripple effect across a hospital,\u201d said Jim Cheek, President of Intelas. \u201cWe developed TeamCHAMPS <\/strong>to bring clarity and confidence to the equipment lifecycle. By connecting the nurse at the bedside with the technician in the field on a single, intuitive platform, we are helping our partners minimize clinical disruption, improve asset performance, and empower care teams to focus on what they do best: patient care.\u201d<\/p>\n

\nTeamCHAMPS <\/strong>is designed to reduce equipment downtime and give time back to patient-facing caregivers. Instead of tracking down phone numbers or logging into desktop systems, clinical staff can use TeamCHAMPS <\/strong>to instantly report an issue by scanning an equipment barcode and describing the problem\u2014eliminating manual entry and follow-up. The request is automatically routed to an Intelas technician, creating a work order complete with the device\u2019s location, history, and AI-driven service guidance.<\/p>\n

\nThe application, which is part of Intelas\u2019 broader TechCONNECT platform, uses AI to analyze the reported issue against historical data, manufacturer manuals, and previous resolutions for similar problems. This provides the responding technician with a recommended repair path and parts list before they even arrive, dramatically increasing the likelihood of a first-trip resolution.<\/p>\n

\n\u201cThe future of HTM is about moving from a reactive, service-centric function to a proactive, data-driven discipline,\u201d said Dan Miles, Vice President of Information Technology at Intelas. \u201cTechCONNECT is more than a work order tool. It\u2019s part of a connected ecosystem that enhances our technicians\u2019 expertise with AI-powered insights and empowers clinical staff with real-time visibility. By unifying people, data, and processes, we are building a more resilient, transparent, and reliable healthcare environment.\u201d<\/p>\n

\nTechCONNECT connects the people requesting service with the teams delivering it, making it easier to submit requests, monitor status in real time, and support technicians with the right information at the point of service. The result is a smarter, more predictable service model where devices are restored to service faster, technicians work more efficiently, and care teams have a seamless experience.<\/p>\n

\nThe TeamCHAMPS app can be downloaded here: Apple<\/a> \/ Google<\/a><\/p>\n

Contacts<\/b> <\/p>\n

\nMedia Contact:<\/strong> Anna Oswald anna.oswald@compass-usa.com<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

New mobile experience is part of Intelas\u2019 TechCONNECT mobile experience, connecting technicians, clinical staff, and hospital leaders on a single platform, helping accelerate issue resolution and improve real-time visibility across medical equipment service MOORESVILLE, N.C.–(BUSINESS WIRE)–Intelas, Compass Healthcare\u2019s signature Healthcare Technology Management (HTM) brand, has launched TeamCHAMPS, a new mobile experience designed to simplify medical … [Read more…]<\/a><\/span><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-business","4":"post-62555","6":"format-standard","7":"category-industry"},"yoast_head":"\nIntelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend\" \/>\n<meta property=\"og:description\" content=\"New mobile experience is part of Intelas\u2019 TechCONNECT mobile experience, connecting technicians, clinical staff, and hospital leaders on a single platform, helping accelerate issue resolution and improve real-time visibility across medical equipment service MOORESVILLE, N.C.–(BUSINESS WIRE)–Intelas, Compass Healthcare\u2019s signature Healthcare Technology Management (HTM) brand, has launched TeamCHAMPS, a new mobile experience designed to simplify medical ... [Read more...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/\" \/>\n<meta property=\"og:site_name\" content=\"Pharma Trend\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-28T15:06:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg\" \/>\n<meta name=\"author\" content=\"Business Wire\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Business Wire\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/\"},\"author\":{\"name\":\"Business Wire\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#\\\/schema\\\/person\\\/02d41342c7a74fa7f0032bb35ef0bb24\"},\"headline\":\"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests\",\"datePublished\":\"2026-01-28T15:06:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/\"},\"wordCount\":492,\"publisher\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20260128860178\\\/en\\\/2702422\\\/22\\\/techconnect.jpg\",\"articleSection\":[\"Industry\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/\",\"url\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/\",\"name\":\"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20260128860178\\\/en\\\/2702422\\\/22\\\/techconnect.jpg\",\"datePublished\":\"2026-01-28T15:06:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#primaryimage\",\"url\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20260128860178\\\/en\\\/2702422\\\/22\\\/techconnect.jpg\",\"contentUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20260128860178\\\/en\\\/2702422\\\/22\\\/techconnect.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/\",\"name\":\"Pharma Trend\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#organization\",\"name\":\"Pharma Trend\",\"url\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Pharma Trend\"},\"image\":{\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/pharma-trend.com\\\/en\\\/#\\\/schema\\\/person\\\/02d41342c7a74fa7f0032bb35ef0bb24\",\"name\":\"Business Wire\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/","og_locale":"en_US","og_type":"article","og_title":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend","og_description":"New mobile experience is part of Intelas\u2019 TechCONNECT mobile experience, connecting technicians, clinical staff, and hospital leaders on a single platform, helping accelerate issue resolution and improve real-time visibility across medical equipment service MOORESVILLE, N.C.–(BUSINESS WIRE)–Intelas, Compass Healthcare\u2019s signature Healthcare Technology Management (HTM) brand, has launched TeamCHAMPS, a new mobile experience designed to simplify medical ... [Read more...]","og_url":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/","og_site_name":"Pharma Trend","article_published_time":"2026-01-28T15:06:01+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg","type":"","width":"","height":""}],"author":"Business Wire","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Business Wire","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#article","isPartOf":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/"},"author":{"name":"Business Wire","@id":"https:\/\/pharma-trend.com\/en\/#\/schema\/person\/02d41342c7a74fa7f0032bb35ef0bb24"},"headline":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests","datePublished":"2026-01-28T15:06:01+00:00","mainEntityOfPage":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/"},"wordCount":492,"publisher":{"@id":"https:\/\/pharma-trend.com\/en\/#organization"},"image":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg","articleSection":["Industry"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/","url":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/","name":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests - Pharma Trend","isPartOf":{"@id":"https:\/\/pharma-trend.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#primaryimage"},"image":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg","datePublished":"2026-01-28T15:06:01+00:00","breadcrumb":{"@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#primaryimage","url":"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg","contentUrl":"https:\/\/mms.businesswire.com\/media\/20260128860178\/en\/2702422\/22\/techconnect.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/pharma-trend.com\/en\/intelas-launches-teamchamps-its-new-mobile-application-for-htm-for-fast-trackable-service-requests\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/pharma-trend.com\/en\/"},{"@type":"ListItem","position":2,"name":"Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests"}]},{"@type":"WebSite","@id":"https:\/\/pharma-trend.com\/en\/#website","url":"https:\/\/pharma-trend.com\/en\/","name":"Pharma Trend","description":"","publisher":{"@id":"https:\/\/pharma-trend.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pharma-trend.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/pharma-trend.com\/en\/#organization","name":"Pharma Trend","url":"https:\/\/pharma-trend.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/pharma-trend.com\/en\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Pharma Trend"},"image":{"@id":"https:\/\/pharma-trend.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/pharma-trend.com\/en\/#\/schema\/person\/02d41342c7a74fa7f0032bb35ef0bb24","name":"Business Wire"}]}},"_links":{"self":[{"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/posts\/62555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/comments?post=62555"}],"version-history":[{"count":0,"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/posts\/62555\/revisions"}],"wp:attachment":[{"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/media?parent=62555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/categories?post=62555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pharma-trend.com\/en\/wp-json\/wp\/v2\/tags?post=62555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}