Recognition marks the fourth consecutive time the company has been positioned as a Leader.
CHICAGO–(BUSINESS WIRE)–Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, today announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms. This marks the company’s fourth consecutive time being named a Leader, highlighting the company’s continued position as a Leader and the strength of its Human Experience (HX) platform in supporting complex, regulated industries.
Gartner evaluated vendors on Completeness of Vision and Ability to Execute.
“We are proud to be recognized as a Leader for the fourth consecutive time,” said Patrick T. Ryan, Chairman and CEO of Press Ganey Forsta. “Organizations operating in complex, regulated environments require scalable technology, deep industry expertise, and trusted support. We remain focused on helping large enterprises strengthen their Voice of the Customer programs with the infrastructure, compliance, and advisory capabilities they need to succeed.”
Why the world’s leading organizations trust the HX Platform
Press Ganey Forsta offers leading products in healthcare, financial services, and insurance, with offerings in retail and business services. Its HX platform, combined with leading expertise and services, supports hundreds of thousands of simultaneous users and is designed to meet the needs of complex global enterprises. The platform accommodates sophisticated organizational structures, enabling users to operate across multiple roles and hierarchies.
“Our focus is on helping organizations operationalize feedback,” said Darren Dworkin, President and COO of Press Ganey Forsta. “By combining enterprise-grade infrastructure, regulatory expertise, and AI-powered insight generation, we are enabling clients to strengthen customer, employee, brand, market research, and patient experience programs in increasingly complex environments.”
Learn More
Additional details on the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms will be available soon.
Disclaimers
Gartner, Magic Quadrant for Voice of the Customer Platforms, Deborah Alvord, Michael Maziarka, Chad Storlie, Maria Marino, Brad Fager, 9 March 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
About Press Ganey Forsta
Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology. Press Ganey Forsta is recognized by Gartner® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.
Contacts
Media Contact:
publicrelations@pressganey.com
