Biting Down on Value: Overall Dental Plan Satisfaction Falls as Industry Consolidation Rises, J.D. Power Finds
Humana Dental Ranks Highest in Customer Satisfaction TROY, Mich.–(BUSINESS WIRE)–As dental practices continue to consolidate after two years of pandemic uncertainty, patient visits seem to be leaving a cavity of satisfaction. Overall satisfaction is down 15 points (on a 1,000-point scale) from a year ago, according to the J.D. Power 2022 U.S. Dental Plan Satisfaction … [Read more…]
